UX Strategy & Design
Product Optimization Strategy
Information Architecture
UX Research
Design Team Leadership
Leathercraft
Photography
Mark Couvillion
Hello, I'm Mark.
I’m a proven leader in user experience design and optimization strategy. I direct problem-focused, user-centered design solutions to optimize user experience and the goals of Fortune 100 clients and smaller organizations alike.
My methodology is anchored in a “test and learn” framework to solve root problems with design, interaction, and user flows. I use quant’ and qual’ data to identify and validate these problems, inform the proposed solution/design, and evaluate the measurable impact of those solutions. My adeptness in user interaction, prototyping, and team development has consistently boosted design quality and team performance, reflecting a solid track record of innovative problem-solving and mentorship.
Clients
Testimonials
Mark was one of the very first designers we hired at Clearhead. We knew he brought considerable User Experience Design skills and that, with this experience, came great empathy. What we could not have known, was how Mark would grow, based on his empathy, into a great researcher, team and culture leader and coach to less experienced designers. Mark is kind and even tempered. He's a great listener and deeply curious, skills which are necessary for all great designers and teammates. Clients appreciate Mark and his co-workers really adore him. We called him "Couv" at Clearhead and I'd jump at the chance to work with Couv again.
Mark is one of the most insightful, earnest people I've ever worked with. While we worked together at Clearhead, he was not only a reliable team member and high performer, but was also a beloved addition to the culture of our company. If you have the opportunity to work with Mark, do not hesitate to take it.
As my design manager, Mark was always a leader who cared about his team and their personal growth. Moreover, he understood others' individual strengths and how best to support them at work. In my opportunities to partner with Mark on various assignments, he always created an environment where others could effectively collaborate and apply their creativity. It was always great working with Mark and I know that his next role will be lucky to have him.
Working with Mark was a pleasure from a personal as well as a professional standpoint. His design work is excellent and thorough, and always completed in a timely manner. He thrives both on his own and in a collaborative environment, and fosters a workspace that is natural, easygoing, and professional.
Mark is an expert in his field and possesses the skill to design very complex web applications. He is methodical and precise in his work. His knowledge spans from the practical principles of user research to thinking through and creating intricate user flows. I trust Mark to create the right solution to an end users problem.